Are you a real go-getter and not afraid of a little responsibility? And can't you wait to get started at a cozy company in Rotterdam? Then join us! A great place to gain work experience and build a professional network, if we do say so ourselves ;-)
What are you going to do?
✓ You are the first point of contact for people with complex issues
✓ You will be trained as a professional chat operator
✓ You tackle the issues by e-mail, telephone, chat or social media
✓ Think about how we can optimize our service, after all, you are the expert of the customer service process ;)
✓ You get a lot of responsibility and freedom for your creative solutions;
✓ You will contribute to monthly reports that are made based on data analyses
We offer..
✓ A start-up minded company that loves new ideas to grow;
✓ A young, Dutch-speaking team, where your contribution is more important than your position, age or experience;
✓ A fun and educational internship in the most creative environment of Rotterdam, next to the Central Station;
✓ Guidance and training by one of our professionals;
✓ Coffee, tea, beer and wine are always available;
✓ Regular team building activities, including team outings outside office hours (every Friday in the Biergarten);
✓ The chance to become a "living legend" in table football, darts and beer pong ;-)
✓ Above all, a relaxed and educational place to work;
You have..
✓ Communication skills that make you stand out!;
✓ A creative brain with which you are able to answer all questions;
✓ Experience with customer service;
✓ Error-free Dutch word and writing (very important!);
You are..
✓ Student in a direction such as Communication, Customer Service
✓ Enthusiastic: you want to develop yourself and you like to help people;
✓ Punctual: you have a feeling for language and grammar and do not make many spelling mistakes;
✓ Proactive: you like to get things done. We love initiative!;
✓ It appears from all of the above that you are not yet a professional, but you would like to become one.
Do you want to get started with us? Cool! Then apply via [email protected]. We would like to meet you during an introductory meeting.